Scoot prepares for growth boom

Our favourite airline, Scoot, is gearing-up for double-digit growth over the next three years.

And, in preparation, the Singapore Airlines offshoot is set to move into Terminal 1 at Singapore’s Changi Airport to provide an improved check-in and boarding process.

Changi has been working to expand T 1’s passenger handling  capacility as part of wider improvements at the airport.

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Scoot says the terminal upgrades will be able to handle Scoot’s  projected growth while improving check-in facilities in a more spacious terminal.

The upgrades include expanded baggage facilities and are expected to be completed in 2019.

A new “meeters and greeters” hall has been in use since April 2018 and the Changi T 1 departure hall now has a zone where passengers can check in and drop off their bags at self-service machines.

Scoot chief executive, Lee Lik Hsin, said the move to T1 would help the airline continue serving its growing customer base, and meet their needs for a fast and fuss-free pre-flight experience,’’

“We are working hard to achieve a seamless transition for our customers, employees and service partners, and we look forward to welcoming everyone to our new home in T1 next year.”

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Changi Airport said it periodically reviewed the allocation of airlines across all terminals to provide sufficient capacity for future traffic growth.

Scoot has carried 60  million guests and operates a fleet of 18 Boeing 787 Dreamliners and 27 Airbus A320 aircraft.

The airline’s network now covers 66 destinations in 18 countries and territories.  

Scoot has two Boeing 787s and 38 Airbus A320neo aircraft on order.

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Scoot opens another European air link

Scoot, the low-cost arm of the Singapore Airlines Group, has started its third long-haul service – this time to the German capital of Berlin.

The service, which leaves Singapore four times a week, provides yet another well-priced European gateway for people in Asia and Australasia.

Scoot CEO, Mr Lee Lik Hsin, welcomed the continuing growth of the airline’s low-cost long-haul network, following last year’s addition of services to and from Athens and Hawaii.

“Vibrant, creative and steeped in history, we are confident that the city of Berlin will appeal to any market or demographic, and open a new and exciting part of the continent for travellers.”

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Scoot Operating Officer, Vinod Kannan, welcomes passengers and crew on board to Berlin

Scoot currently flies to 65 destinations across 18 countries and territories, with its fleet of 17 Boeing Dreamliners and 24 Airbus A320 family aircraft.

Three more Dreamliners and 39 Airbus A-320neo aircraft have been ordered, with Scoot’s fleet expected to increase to about 70 by 2022.

With the addition of Berlin, the Singapore Airlines Group network in Germany now encompasses four cities, including Düsseldorf, Frankfurt, and Munich, with a total of 29 return services a week.

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People in Travel: growing Scoot unveils new executive

There’s a new face at Scoot, in the Singapore Airlines Group.

Kirsty Lucas has been named National Sales and Partnership Manager, where she will manage exisiting key trade accounts and develop new partnerships as Scoot continues to step up growth in Australia. 

Kirsty has more than 10 years travel and tourism industry experience, including a background in sales, marketing and media.

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She was the Regional Manager, Australia, at TravMedia and previously held positions in a variety of tourism based businesses, including TFE Hotels and Rottnest Fast Ferries in Western Australia. 

General Manager, Jared Simcox, said the appointment was a “direct result of huge growth in trade sales across the region. 

“We’re in an accelerated phase of development and I’m thrilled to have someone with Kirsty’s expertise, passion and inventiveness taking the reigns on key initiatives.” 

Scoot is gearing up to launch its new long-haul services to Berlin via Singapore on June 20, providing Australians with yet another competitively-priced gateway to Europe.

Using its new-generation Boeing Dreamliners, Scoot already flies in and out of Athens, via Singapore – a service that not only provides Australians with a channel to the stunning Greek Island, but also a well-priced European entry.

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Scoot is also now fully on KrisFlyer, the frequent flyer programme for the Singapore Airlines (SIA) Group portfolio of airlines. 

Scoot customers can directly earn KrisFlyer miles when they purchase and travel on Scoot’s flights, as well as redeem their KrisFlyer miles for Scoot flights.

Corporate members of SIA’s HighFlyer programme, for small and medium enterprises, can also now earn HighFlyer points when flying on SIA or SilkAir itineraries with connections onto Scoot.

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Scoot announces second Dreamliner service to Europe

Scoot, the low-cost arm of the Singapore Airlines group (SIA) has announced plans for another long-haul service to Europe.

From the second half of 2018, Scoot expects to fly four times a week between Singapore and Germany’s capital city, Berlin.

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Brandenberg Gate, Berlin

 

With Scoot’s connections to much of Asia and Australia, the flights will open up yet another corridor into Europe.

And, like it’s existing service to and from Athens, the new Berlin link will feature Scoot’s acclaimed Boeing 787 Dreamliners, subject to regulatory approval.

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Sleek wing of a Scoot Dreamliner

The Berlin link will be the group’s fourth destination in Germany.

Singapore Airlines planes currently fly into and out of Düsseldorf, Frankfurt and Munich.

American market too

The announcement of the Berlin corridor comes just as Scoot is set to also break into the American market with flights to Honolulu in Hawaii.

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Honolulu, Hawaii

In February, Scoot will also add Kuantan, Malaysia to its destination list.

Chief Executive Officer, Mr Lee Lik Hsin, said Scoot’s position as a long-haul flyer had strengthened following its merger with TigerAir Singapore.

“Athens has lived up to expectations, while bookings for Honolulu have been very promising.

“We are excited to bring our unique Scootitude to Berlin and can’t wait to launch those great value fares that Scoot is known for”.

Scoot intends to launch sales for Berlin in the first quarter of 2018.

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The Berliner Dom Cathedral, Berlin

The airline currently flies to 62 destinations across 16 countries.

Scoot has a fleet of 16 Dreamliners and 23 Airbus A320’s – with a further four Dreamliners and 39 Airbus A320neo aircraft on order.

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The striking sky windows on Scoot’s Dreamliner

RELATED ARTICLES:  

See our review of Scoot’s Boeing 787 Dreamliner

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ScootBiz premium cabin, Scoot Dreamliner

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Economy, Scoot Dreamliner

  Award winner

AirlineRatings.com recently named Scoot as the Best low-cost airline in Asia-Pacific for the fourth successive year.

Scoot was also ranked in the World’s Top 10 Best Low Cost Airlines in 2015 by Skytrax.

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Changi Airport, Singapore, from where Scoot currently flies to 62 destinations

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Scoot and Tigerair finishing integration

Scoot and Tigerair are set to operate as one.

The two airlines will operate under the Scoot name from late July, subject to final regulatory approval.

Scoot says the airlines will operate under a common license or Air’s Operator Certificate.

“Consequently, the flight designator code for Scoot flights will be changed from the current TZ to TR, the code currently used for Tigerair flights. All flight schedules remain unchanged.

“The Scoot website, http://www.flyscoot.com, will be the sole booking platform for all flights currently operated by Scoot and Tigerair, while the Scoot call centre will service bookings from both airlines 02 9009 0860.

“The existing Scoot-Tigerair check-in counters will also reflect a single Scoot brand.

“In addition, guests can look forward to a refreshed look for the friendly Scoot crew, or Scootees, with a new uniform rolled out in celebration of Scoot’s new chapter”.

These latest developments will wrap up the integration efforts of Scoot and Tigerair since May 2016, when they were brought under a common holding company, Budget Aviation Holdings.

Mr Lee Lik Hsin, CEO of Budget Aviation Holdings, said The Scoot brand, known for its cheeky and fun vibe as well as innovative products, was “well-loved by travellers around the world.

“We are looking forward to taking the brand further and offering guests a seamless travel experience throughout Scoot’s expanded network, with the completion of our integration into a single airline.”

The integrated Scoot fleet will consist of Boeing 787 Dreamliner and Airbus A320-family aircraft.

Currently, destinations such as Bangkok, Guangzhou, Hong Kong and Taipei will continue to be operated on both B787 and A320 aircraft. The aircraft type operated for each flight will be indicated during the online flight selection and booking process.

As part of the integration, the Airbus A320-family aircraft currently operated by Tigerair will also be dressed in Scoot’s livery, reflecting the Scoot name and signature bright yellow curves.

The repainting will be carried out progressively and is expected to be completed by mid-2018.

All Scoot and Tigerair guests with existing flight bookings scheduled on 25 July or later will be contacted via e-mail from 15 June to 23 July.

Scoot says existing guests will also be provided with updated itineraries to reflect the change in flight designator code from TZ to TR.

“Guests may also start purchasing and managing existing Scoot and Tigerair flights through the Scoot website, http://www.flyscoot.com or via Scoot call center at 02 9009 0860”

For more information on the integration, see http://www.flyscoot.com/brandmerger

 

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People in Travel: Jared Simcox

Meet Scoot’s General Manager for Australia.

Jared Simcox’s background includes three years as Wholesale Travel Manager at Groupon ANZ; experience at Curry Aviation; and a period learning the ropes as a ground handler at airports in New Zealand.

“What really excited me about this role at Scoot, is that this company is out to challenge the status quo.

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“Since Scoot’s launch in 2012, the highly visible, yellow liveried and quirky airline, has quickly risen to become a benchmark and trendsetter in the low-cost market segment.

“Winning AirlineRatings.com top award, three years in a row, for best low cost airline, shows we are on the right track.

“And we certainly hope to make a success of our long-haul Athens services, which is Scoot’s first long-haul flight between Asia Pacific and Europe, as well as one of the longest flights operated by a low-cost carrier with flight distance exceeding 10,000km” he added.

This year promises to be a big one for Scoot.

As well as the new link to Europe, sister airline Tigerair (Singapore) will be fully integrated under the Scoot brand by the end of the year, while Scoot will also take delivery of new 787 Dreamliners.

All Scoot’s 787 Dreamliners are equipped with inflight wi-fi, in-seat power outlets and ScooTV streaming inflight entertainment to personal devices – offering constant connectivity and entertainment on board.

People in Travel

An exciting step

It’s rare, but every now and then a significant and far-reaching moment occurs in travel.

One such event happened with the opening of a new Asia-Europe air corridor, thanks to Singapore-based carrier, Scoot Airlines.

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Already a prominent player in Asia and reportedly planning to tackle the giant US market, Scoot has started a new service between Singapore and Athens, Greece.

By linking with Scoot’s existing large network, the new service opened up another channel between Europe and centres in Australia and across Asia.

For us, this development was exciting on several counts:

  • Scoot’s status as a low-cost carrier means that flights between Asia and Europe entered a whole new era of affordability.
  • The flights showcase the game-changing nature of the fuel-efficient and wide-bodied Boeing 787 Dreamliner.
  • More attention is now focused on Singapore’s strategic position as a key airline hub and vibrant Asian destination.
  • The new corridor can also only enhance recent marketing of Athens as an international tourism destination.

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At more than 10,000 kilometres, the Singapore-Athens flights dramatically boosted Scoot’s reputation as a medium-haul carrier. In fact, Scoot says the flight is the longest operated by any low-cost airline.

Affordable service catches attention

The new Singapore-Athens link particularly caught our attention, as Australians are accustomed to paying hefty airfares to and from Europe.

Even with low-cost carrier fees added, the new flights are still particularly reasonable and open up the possibility of a European visit to more of the Australian population.

Aussies of all ages, including senior travellers, who may have only dreamed of seeing the ruins of Ancient Greece and Europe beyond, will now have an opportunity – thanks to Scoot.

The Dreamliner factor

It’s no coincidence that the new Asia-Europe link followed Scoot’s world-first conversion to an all-Boeing Dreamliner fleet.

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The quieter, roomier, lighter jet with the amazing range, striking cabin lights and elegant looks has changed the industry markedly, opening up areas that were once the domain of big four-engine giants.

We are yet to fly on a Dreamliner, but can’t wait to give a first hand review of this plane that is widely said to have redefined the travel experience.

The vibrant Singapore hub

Scoot’s Asia-Europe flights  also highlight the further development of Singapore as a central air travel hub of the Asia-Pacific region.

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Fresh from marking its 50th anniversary of statehood, Singapore, its airlines and its Changi Airport continue to grow in stature.

At the other end of the new service, Athens is also boosting its presence in the international tourism market as a lot more than just a stopover on the way to the Greek Islands.

Flights from Singapore to Athens, initially, are  every Tuesday, Thursday, Saturday and Sunday – departing at 2am – while flights back from Athens are the same days, departing at 12pm.

Our reviews

Scoot Airlines has kindly invited ‘Memorable Destination’ to review the new service in September-October.

Join us in counting down to this memorable experience;  watch for more previews; and then check here and on social media for our first hand reviews of this development in the travel industry.

 

Singapore Travel industry changes