Scoot upgrades premium service

Singapore-based airline, Scoot, is renaming its premium service.

Previously known as Scootbiz, the premium offering was the subject of a detailed review on this site in late 2017.

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It is being renamed ScootPlus on all Boeing 787 Dreamliner flights to and from Australia and various destination on the airline’s network.

Travellers on ScootPlus will continue to enjoy comfortable wide, leather reclining seats with a footrest and twice the legroom of an economy seat; individual in-seat power outlets; 30KG check-in baggage allowance; 15KG carry-on baggage; priority check-in and boarding.

Following a customer survey, Scoot has also replaced  its inflight entertainment  with 30MB complimentary WiFi in ScootPlus.

Scoot says it’s ScootPlus service allows travellers to take advantage of value-added fares, and the option to purchase add-on items such as SATS lounge access in Singapore. KrisFlyer[2] members can also continue to earn and burn their KrisFlyer miles on Scoot flights.

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Scoot boasts one of the youngest fleets in the air, with its signature Boeing 787 Dreamliners having an average age of two-years-11 months. 

Overall, the average age of Scoot’s fleet of 20 Dreamliners and 28 Airbus A320 family aircraft is five-years-and-one-month.

Two additional Dreamliners, 31 Airbus A320neo and 16 A321neo aircraft are on order. 

Scoot’s network presently encompasses 68 destinations across 17 countries and territories, with nine more destinations from India, Indonesia and Malaysia scheduled to join the network by the second half of 2020.

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Scoot opens another European air link

Scoot, the low-cost arm of the Singapore Airlines Group, has started its third long-haul service – this time to the German capital of Berlin.

The service, which leaves Singapore four times a week, provides yet another well-priced European gateway for people in Asia and Australasia.

Scoot CEO, Mr Lee Lik Hsin, welcomed the continuing growth of the airline’s low-cost long-haul network, following last year’s addition of services to and from Athens and Hawaii.

“Vibrant, creative and steeped in history, we are confident that the city of Berlin will appeal to any market or demographic, and open a new and exciting part of the continent for travellers.”

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Scoot Operating Officer, Vinod Kannan, welcomes passengers and crew on board to Berlin

Scoot currently flies to 65 destinations across 18 countries and territories, with its fleet of 17 Boeing Dreamliners and 24 Airbus A320 family aircraft.

Three more Dreamliners and 39 Airbus A-320neo aircraft have been ordered, with Scoot’s fleet expected to increase to about 70 by 2022.

With the addition of Berlin, the Singapore Airlines Group network in Germany now encompasses four cities, including Düsseldorf, Frankfurt, and Munich, with a total of 29 return services a week.

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People in Travel: growing Scoot unveils new executive

There’s a new face at Scoot, in the Singapore Airlines Group.

Kirsty Lucas has been named National Sales and Partnership Manager, where she will manage exisiting key trade accounts and develop new partnerships as Scoot continues to step up growth in Australia. 

Kirsty has more than 10 years travel and tourism industry experience, including a background in sales, marketing and media.

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She was the Regional Manager, Australia, at TravMedia and previously held positions in a variety of tourism based businesses, including TFE Hotels and Rottnest Fast Ferries in Western Australia. 

General Manager, Jared Simcox, said the appointment was a “direct result of huge growth in trade sales across the region. 

“We’re in an accelerated phase of development and I’m thrilled to have someone with Kirsty’s expertise, passion and inventiveness taking the reigns on key initiatives.” 

Scoot is gearing up to launch its new long-haul services to Berlin via Singapore on June 20, providing Australians with yet another competitively-priced gateway to Europe.

Using its new-generation Boeing Dreamliners, Scoot already flies in and out of Athens, via Singapore – a service that not only provides Australians with a channel to the stunning Greek Island, but also a well-priced European entry.

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Scoot is also now fully on KrisFlyer, the frequent flyer programme for the Singapore Airlines (SIA) Group portfolio of airlines. 

Scoot customers can directly earn KrisFlyer miles when they purchase and travel on Scoot’s flights, as well as redeem their KrisFlyer miles for Scoot flights.

Corporate members of SIA’s HighFlyer programme, for small and medium enterprises, can also now earn HighFlyer points when flying on SIA or SilkAir itineraries with connections onto Scoot.

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Sales are open for new route to Europe

People planning to fly to Europe from Asia and Australia have another option – and tickets are already on sale.

Scoot, the low-cost arm of the Singapore Airlines group (SIA) has launched initial ticket sales for a second long-haul service to Europe.

From June 20, Scoot expects to start non-stop flights from Singapore to Berlin, Germany.

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Brandenburg Gate, Berlin

The airline already operates popular flights between Singapore and Athens, Greece.

And it recently also began long-haul flights to Hawaii via Japan.

Launch fares

Confirming the starting date of the Berlin corridor, Scoot announced promotional fares from Perth, Australia at $379 one way, with additional charges for baggage and food.

Flying in the airline’s premium ScootBiz class, from Perth to Berlin initially will cost $1199 one way.

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Dreamliner magic

Scoot says that flights from Melbourne or Sydney to Berlin are on sale for $439 one-way (bags and food extra) or $1299 in ScootBiz.

Fares from Australia’s Gold Coast initially are $429 (bags and food extra) and $1299 in ScootBiz.

For more on ScootBiz inclusions, see our age-friendly review of the premium service.

The promotional fares are subject to availability and will remain on sale until one-minute to midnight on January 31 in Perth; until 0159 on February 1 in the Gold Coast; and 0259 on February 1 in Sydney and Melbourne.

These fares are for travel between June 20 and October 26.

Scoot is also offering an additional $30 off selected FLYBAG and FLYBAGSEAT fares for people who key in the promotional code GOBERLIN while booking.

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Photo courtesy Scoot

The four-times-weekly Singapore-Berlin return flights will feature ultra-modern, widebody, twin-aisle Boeing 787 Dreamliners, subject to regulatory approval.

See our detailed review of the remarkable Scoot 787 Dreamliner.

Germany applauds new service

Director of the German National Tourist Office in Sydney, Stefanie Eberhard, described the new Scoot flight to Berlin as “fantastic news for Germany”.

“It opens up many new opportunities for Australian visitors and, with additional flights, travellers can easily explore the capital Berlin and nearby cities such as Dresden, Leipzig and Hamburg.

“Berlin is a happening city packed with exciting events, concerts, exhibition and shows all year round. Germany’s focus for 2018 is ‘Culinary Germany’ which aims to introduce travellers to the country’s gourmet highlights”.

Taste of Scoot

Scoot’s taste of Germany – photo courtesy Scoot

Continuing to expand choices

Scoot’s Chief Executive Officer, Mr Lee Lik Hsin, said the airline’s long haul flights to Athens and Honolulu had lived up to expectations.

“Our guests tell us that the 787 Dreamliner has been key to convincing them to travel long-haul on low-cost.

“With Berlin, we continue our mission to add more choices for great value, long-haul, low-cost travel.”

Scoot currently flies to 63 destinations across 17 countries.

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Powering the Scoot Dreamliner

The airline has a fleet of 16 Dreamliners and 24 Airbus A320’s – with a further four Dreamliners and 39 Airbus A320neo aircraft on order.

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Berlin cathedral

The new Berlin route will be flown four days a week – each Monday, Wednesday, Friday and Sunday.

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Scoot announces second Dreamliner service to Europe

Scoot, the low-cost arm of the Singapore Airlines group (SIA) has announced plans for another long-haul service to Europe.

From the second half of 2018, Scoot expects to fly four times a week between Singapore and Germany’s capital city, Berlin.

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Brandenberg Gate, Berlin

 

With Scoot’s connections to much of Asia and Australia, the flights will open up yet another corridor into Europe.

And, like it’s existing service to and from Athens, the new Berlin link will feature Scoot’s acclaimed Boeing 787 Dreamliners, subject to regulatory approval.

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Sleek wing of a Scoot Dreamliner

The Berlin link will be the group’s fourth destination in Germany.

Singapore Airlines planes currently fly into and out of Düsseldorf, Frankfurt and Munich.

American market too

The announcement of the Berlin corridor comes just as Scoot is set to also break into the American market with flights to Honolulu in Hawaii.

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Honolulu, Hawaii

In February, Scoot will also add Kuantan, Malaysia to its destination list.

Chief Executive Officer, Mr Lee Lik Hsin, said Scoot’s position as a long-haul flyer had strengthened following its merger with TigerAir Singapore.

“Athens has lived up to expectations, while bookings for Honolulu have been very promising.

“We are excited to bring our unique Scootitude to Berlin and can’t wait to launch those great value fares that Scoot is known for”.

Scoot intends to launch sales for Berlin in the first quarter of 2018.

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The Berliner Dom Cathedral, Berlin

The airline currently flies to 62 destinations across 16 countries.

Scoot has a fleet of 16 Dreamliners and 23 Airbus A320’s – with a further four Dreamliners and 39 Airbus A320neo aircraft on order.

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The striking sky windows on Scoot’s Dreamliner

RELATED ARTICLES:  

See our review of Scoot’s Boeing 787 Dreamliner

See our review of the anti-jetlag features of Scoot’s Dreamliner

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ScootBiz premium cabin, Scoot Dreamliner

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Economy, Scoot Dreamliner

  Award winner

AirlineRatings.com recently named Scoot as the Best low-cost airline in Asia-Pacific for the fourth successive year.

Scoot was also ranked in the World’s Top 10 Best Low Cost Airlines in 2015 by Skytrax.

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Changi Airport, Singapore, from where Scoot currently flies to 62 destinations

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Scoot’s Dreamliner shines over the pyramids

We landed in Athens, Greece in fine, warm weather.

After flying for about 12 hours in darkness, the emergence into the soft dawn over the Middle East was a perfect opportunity to admire the sleek body and wings of Scoot’s 787 Dreamliner.

During the long night, we were so pleased to be in the ScootBiz premium cabin, where there was ample room to spread out and sleep in comfort.

The near silence of the Scoot Dreamliner was also appreciated – and our iPads and phones charged in the in-seat power sockets as we slept.

There was a ripple of excitement around ScootBiz as we emerged from the darkness to clear views of the Egyptian Pyramids through the extra-sized Scoot Dreamliner windows.

We marvelled at the extraordinary layout of the ancient Egyptian towns and cities and could clearly see bulk carriers on the sea.


Soon, the Greek islands came into view and it was time to eat a delicious breakfast served by the attentive Scooties and gather our belongings as the Scoot Dreamliner began to descend into Athens.

Once again,  we can only repeat that, in our experience, the ScootBiz premium package, combined with the technological wonder of the Scoot Dreamliner gave us by far the most comfortable long haul flight we have experienced.

As senior travellers, we found the experience ideal: relaxing, free of stress and enjoyable.

The priority boarding and disembarkment for ScootBix passengers was also ideal, as we could move at our own pace and be pampered all the way.


Amid hazy and steamy conditions, we made our way through Athens International Airport to catch a domestic flight to Crete. The comparison with Scoot’s Dreamliner was marked, believe me – firstly a bus out onto a hot tarmac and then a rather cramped 35 minute flight.

We made our way through the streets of Heraklion to our accommodation and a long sleep.

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Somewhere in an eternal night

 It’s deep into the night and off to our left a storm lights up the clouds.

Through the sky window on our Scoot Dreamliner flight TR702 flickering lights of the Indian coastline can clearly be seen

All is still and quiet in the ScootBiz premium cabin. Seats are reclined, footrests are up and people sleep soundly.

Here and there, I can see the flicker of Scoot’s inflight movies, but overall barely a soul is stirring.

Earlier, the Scootie cabin crew gave out a meal bundle – in a cute little drawstring bag – to keep the hunger pangs at bay during the night.  

We ate ours quickly and then put away the passenger table that is stored in the armrest of the Scootbiz seats – another handy feature of the Scoot Dreamliner.

The LED mood lighting must be set to ‘night sky” as a faint starlight white around us is gradually giving way to a sunrise blue hue

Yawning and stretching: the comfortable, wide seats and great legroom in Scootbiz are particularly appreciated right now. 

Back in Australia, it’s mid morning on Father’s Day

Here, we’re about five hours from Athens – and, the night seems eternal

Nothing for it but to sink back iinto Scootbiz comfort and catch some more shut eye.

Goodnight all …….see you in the morning.
Note: Our flights for this review are courtesy of Scoot Airlines. But, as always, the opinions are fiercely independent.

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