Review: The Pan Hotel, Athens


The old real estate slogan “Location, location, location” attracted us to the Pan Hotel, in Athens.

We decided to review the Pan, after discovering that it was in one of the Greek capital’s most central locations, right in the heart of Athens.

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The hotel is only metres from Syntagma Square, with its famous Parliament building and colourful guards; on the fringe of the old Plaka and Monastiraki districts; and within easy walk of the Acropolis.

It is also close to museums, the central metro station of Syntagma Square, restaurants, coffee shops, archeological sites and ancient churches – and adjoins the high end shops and boutiques of famous Hermou Street.

We were in Athens reviewing the Scoot Airlines service between Australia and Greece – and a central location in Athens was particularly appealing.

Full review

Q: Was the booking process simple and problem-free?

A: Online booking of the Pan Hotel couldn’t have been easier. After comparing prices and location on several rating sites, we used the hotel’s own website to book.

Q: Did the Pan Hotel communicate after the process?

A: After we booked online, the hotel kept up an email conversation to see if it could help further with arrangements.

And, when we sought information about late night transport from the port of Piraeus, Pan Hotel staff were extremely helpful and efficient, communicated promptly – and arranged for a driver and car to meet our ferry.

The Pan Hotel is also active on social media.

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Q: Does the Pan Hotel have street appeal?

A: The hotel is in a busy street, but looks modern, clean and appealing from the street.

Q: How did check-in go?

A: Smoothly. The reception staff were professional and fast. We’d travelled from Santorini – and were exhausted. However, we were quickly shown to our room without hassles – just what we wanted.

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Foyer, Pan Hotel

Q: How was the room’s accessibly, particularly for seniors?

A: Good. We could reach our floor by lift. Hotels in Greece have a reputation for small lifts. This one was narrow, but more than adequate.

And, there were stairs if we wanted to use them.

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Lift and stairs, Pan Hotel

Q: Was the room big enough?

A: The room could not have been better. It was contemporary, spotlessly clean and large.

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Beds, Pan Hotel

There was also plenty of wardroom space; complimentary high speed wifi; and a large and well-equipped bathroom.

We had been given a balcony room with a nice view over the beating heart of Athens. The acropolis was obscured, but there was still plenty to see and we didn’t notice undue street noise.

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Balcony view, Pan Hotel

Q: Was the bed comfortable?

A: It was particularly comfortable and we slept soundly.

Q: Did the room have adequate charging points?

A: We had seven electronic devices, including phones and camera equipment, but our Pan Hotel room catered for this with ease. As well as plenty of power points, there was one placed on either side of the bed, ideal for using mobile phones as alarm clocks.

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Q: Were other facilities adequate.

A: Yes. Although we didn’t use them, there was a modern flat-screen TV and a minibar.

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Q: Was the bathroom to the expected standard?

A: Certainly. There was a large, modern shower recess and a roomy vanity area. As with the rest of the Pan Hotel room, the bathroom was spotlessly clean and equipped with luxury toiletries.

Q: Did you get breakfast?

A: Breakfast was included in the room rate. There was a well appointed and modern eatery – and the food – which included lots of Greek cuisine – couldn’t be faulted.

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Although there is no restaurant within the hotel, its central location places the Pan Hotel squarely in the centre of the city’s eat street.

Q: How was the hotel’s service?

A: All the Pan Hotel staff we encountered were friendly, efficient and particularly professional.. Nothing was too much trouble for the hotel – and staff certainly looked after us. Reception is particularly important in a hotel experience, as it is a guest’s first and last impression.

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Q:Was there anything you didn’t like about your stay?

A: Nothing. We decided to review the Pan Hotel after readers told us about its high standard and awesome central position.

They were right. We could not fault the Pan Hotel and thoroughly enjoyed our stay.

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Sue on fashionable Hermou Street, Athens

The hotel’s central location kept down our costs for visiting the attractions of Athens and getting to our plane for departure. We simply wheeled our bags the few hundred metres to the metro station and caught a local train to the international airport.

Duration of visit: three nights

Address: The Pan Hotel can be found at 11 Mitropoleos Syntagma Square, Athens, Greece.

Note: The writer was flown to Europe courtesy of Scoot Airlines

Athens hotels