Review: Hotel Schloss Fernsteinsee

It was a misty October afternoon in the Tyrolean Alps of western Austria.

Light rain was falling as we moved along the motorway that had carried us from Italy, headed for Hamburg in northern Germany.

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Daylight had started to fade as we passed the city of Innsbruck and our good friend and trusty driver, Gert, was looking for somewhere to pull in for the night.

“Ah ha”, he said as we rounded a curve, crossed an arched bridge over a lake and stopped beneath a sight that could only have been described as extraordinary.

Peering at us through the mist and low cloud was a stunning castle that dominated the hillside like something from a fairytale.

“Our hotel” said Gert with a smile, as we gazed in amazement at the scene before us.

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Fernstein Castle has guarded the road to Bavaria since at least 1288.

At the foot of the Fernpass, the castle rises from alpine forest overlooking two clear-water lakes only a few kilometers from the glaciers of the Zugspitze, Germany’s highest mountain.

The location is simply incredible – on a trade route that has been important since Roman times; ringed by knife-edged Alps; and leading to the Mieming Plateau, an area beloved by hikers.

We discovered later that Fernstein Castle is actually alongside the Claudia Augusta Road, an historic Roman route that was built in 15 BC and is still visible today.

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Originally a military installation, many of the oldest parts of the castle are in ruins, but the site is now the Hotel Schloss Fernsteinsee – a grand step back in time with a combination of opulence, history, majesty and modern conveniences.

The hotel is the centre of a 280,000 square metre nature reserve, with modern alpine-style units scattered among the forest, running streams and emerald-green Fernsteinsee.

Our two-bedroom unit was in the Villa Lorea annex building and was bright, roomy and modern, with free wifi; a kitchenette; en-suite bathroom; minibar; and flat-screen TV.

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Everything was accessible; we were able to drive right to the front door, there were minimal stairs; an easy-to-use door lock and level floors.

Breakfast was included in the room rate, giving us the opportunity of sampling one of the most stunning dining areas imaginable – with superb antique furnishings, lighting, fittings and awesome artworks on the walls.

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The food was tasty and ranged from international delicacies to products from the castle’s own farm.

There were also plenty of homemade Austrian pastries and ice cream.

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Photo courtesy Hotel Schloss Fernsteinsee

Although we didn’t use the facilities, the Hotel Schloss Fernsteinsee is apparently well known for its Wellness centre, that includes a Finnish sauna and massage service.

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Steady rain prevented us from exploring much of the nature reserve, but we took a quick look at the Fernsteinsee and the stables which, at one stage, were apparently able to hold between 30 and 70 horses.

Age-Friendly rating

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8/10: From our experience, the Hotel Schloss Fernsteinsee is suitable for guests of all ages. There was a short walk between the dining area and our annex. However, it was possible to drive almost to the door.

The hotel itself is located only metres from the motorway.

The Fernsteinsee is quite close to the hotel, but visibility appeared good along much of the shoreline.

The balcony in our unit was solid, with level flooring, high wooden rails and a secure lock on the door.

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Austria has quite a few superb castles and we’ve been fortunate to see some awesome ones, including Schloss Schonbrunn; the Hofburg Imperial Palace and the Hohensalzburg.

However, as impressive as each of those are, none have the striking forest and mountain location of the Fernstein Castle.

Hotel Schloss Fernsteinsee and its castle are at Nassereith in western Austria, in the Tyrolean Alps about 53 kilometres from Innsbruck.

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It offers a truly remarkable experience

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Review: La Torricella Hotel, Poppi, Tuscany

Tuscany: the very name brings visions of Italian medieval hilltop towns; stunning cities; Renaissance architecture; great wine, food, beaches and art.

Over the years, we’ve enjoyed the splendours of Florence, Siena, Pisa, Lucca and San Gimignano, so our latest visit took us instead to the scenic Casentino Valley.

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And there – about 25 miles east of Florence – we were taken to the La Torricella Hotel, overlooking the medieval hamlet of Poppi and the River Arno.

Here’s our independent review of the hotel and its suitability for people of all ages and fitness levels:

Q: Was the booking process simple and problem free?

A: Yes. For once, we didn’t book this accommodation online. Instead, we simply drove up to the hotel and asked if there were vacancies.

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Q: Does the La Torricella have street appeal?

A: Oh yes!!!. The farmhouse-style hotel sits high on a hill looking directly at Poppi castle and other ancient buildings.

La Torricella is surrounded by the National Park of Casentino Forest and everywhere you look is green and lush countryside.

Q: How did check-in go?

A: Smoothly. Reception staff at the La Torricella were efficient, professional and friendly. They spoke perfect English and were well presented.

Q: How was accessibility?

A: We drove right up to the free parking area, walked several paces to the main entrance of the La Torricella. The foyer was typically Tuscan,  inviting and modern – and the lift was nearby. We had no problems wheeling our bags.

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Our room was on the first floor and we caught the lift without a problem.

The hotel lifts had adequate space and the corridors were wide enough. The key to our room worked perfectly and was simple to operate.

Q: How was the room?

A: The entire hotel is built in the style of a traditional Tuscan farmhouse, with maximum use of stones, terracotta tiles, wood and wrought iron.

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Our room was classically furnished, with wooden beams on the ceiling, a queen-sized bed; modern tiled bathroom with a shower; plenty of wardrobes; and a desk.

The room was spotlessly clean.

There was also complimentary high speed wifi that worked well.

Q: Was the bed comfortable?

A: Extremely. The La Torricella’s country setting means the area is particularly quiet – and we slept well.

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Q: Were other facilities adequate?

A: Although we didn’t use them, there was a flat-screen TV; cable radio; telephone and a minibar.

Q: Did the room have adequate charging points?

A: The La Torricella room boasted several charging points and we were able to keep our seven devices operating with the use of our multi-cable charger.

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Q: Was the bathroom to the expected standard?

A: There was an en-suite bathroom with modern shower and fluffy towels.

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Q: Did you get breakfast?

A: Breakfast was included in the room rate. The room was easy to find and breakfast at the La Torricella was extensive and included local cakes.

Q: Were there any problems with the hotel?

A: No. the La Torricella provides comfortable accommodation at an attractive price in a beautiful Tuscan setting.

Age-Friendliness Rating

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8/10. The Casentino Valley is a glorious part of Tuscany away from the traditional tourist trail.

And, the La Torricella is an ideal base to explore the walled fortress hamlet of Poppi, with its castle that towers over the countryside.

Although we believe it is possible to take a train from Rome to Arezzo, and then a connection to Poppi, the remote location means that the La Torricella is probably best visited by car.

Once at the hotel, it is a simple matter to use use the reception, rooms and facilities. There are few steps; our room was spacious; and the bathroom was accessible to all. The breakfast room was clearly marked and the floor was generally level.

In our experience, the La Torricella is suitable for visitors of any age. It is a small(ish) family-run hotel with 21 rooms.

The hotel is situated on the top of a hill which offers the visitor a wonderful view of Poppi castle and surrounding medieval buildings.

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Review: Plaza Hotel, Venice Mestre, Italy

Most people who visit Venice are drawn by the astonishing canals, the architecture, mind-boggling history and the romance of one of the world’s great attractions.

The beauty of Venice is simply hard to beat.

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However, our latest visit was an overnight stay only, while we picked up a GoOpti Shuttle to Ljubljana, Slovenia.

We had been flown from Australia to Greece to review the Scoot Airlines service between Sydney and Athens.

From there, we toured and researched Age-Friendly reviews of hotels and attractions in the Greek Islands, before heading to Slovenia, Austria, Italy, Germany and the UK.

However, for a single night in Venice, we were reluctant to pay the cost of accommodation near the canals – and we also wanted to be within local bus range of Marco Polo Airport.

It seemed like an ideal opportunity to review the accessibility of facilities at Mestre, the mainland part of Venice.

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And that’s how we found ourselves catching an ATVO bus from the airport to the Hotel Plaza, squarely in the heart of Mestre – a run of no more than 15 minutes.

Here’s our Age-Friendly review of the hotel:

 

Q: Was the booking process simple and problem free?

A: Yes. We went online to examine accommodation options, prices and location, then we used the hotel Plaza’s own website to book. The process was straight-forward and easy – and the cost was remarkably good for Venice.

Q: Did The Hotel Plaza communicate after the booking?

A: No, but we were  following the hotel on social media.

Q: Does The Hotel Plaza have street appeal?

A: Yes. The hotel is directly across the road from the train station and coach terminal in the centre of Mestre. It is a substantial building, with at least six levels of accommodation and a restaurant on the lower level.

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Q: How did check-in go?

A: Without a hitch. Reception staff at the Hotel Plaza were efficient and professional, yet also friendly. They spoke perfect English and were well presented.

Q: How was accessibility?

A: Excellent. We alighted from the local bus and walked about 100 metres to the front of the Hotel Plaza. It was a level entrance – and we easily wheeled our bags inside The foyer was large and modern – and the lifts were only a few feet away.

It would have been equally easy to access the hotel by rail, with a similar short walk from the train station. This station is directly linked to central Venice and serves European regional trains.

The hotel lifts had adequate space and the corridors were wide enough. The layout is simple to negotiate and the key to our room worked perfectly and was simple to operate.

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Q: How was the room?

A: Our room was classically furnished in warm colours and was particularly spacious with a queen-sized bed; modern marble and tiled bathroom with a shower and luxury toiletries; plenty of wardrobes; and a desk.

The room was spotlessly clean, air conditioned and sound-proofed.

There was also complimentary high speed wifi that worked well.

Q: Was the bed comfortable?

A: Extremely. The sound-proofing was particularly efficient and we slept soundly.

Q: Were other facilities adequate?

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A: Although we didn’t use them, there was a flat-screen TV with satellite cable channels, a safety deposit box, telephone and minibar.

Q: Did the room have adequate charging points?

A: The Hotel Plaza room boasted several charging points and we were able to keep our seven devices operating with the use of our multi-cable charger.

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Q: Was the bathroom to the expected standard?

A: There was a large, en-suite bathroom with modern shower, fluffy towels and toiletries.

Q: Did you get breakfast?

A: Breakfast was included in the room rate. The room was easy to find and breakfast at the Plaza was an extensive buffet, including eggs, bacon, fresh fruit and a variety of pastries.

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Q: Were there any problems with the hotel?

A: No. the Hotel Plaza provides comfortable accommodation at an attractive price on the fringe of one of the world’s most beautiful and romantic cities.

Age-Friendliness Rating

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8/10. Booking the Hotel Plaza online is easy. Once there, the accessibility features are first class. The hotel is centrally located at Mestre, directly opposite both the coach terminal and the train station.

It’s a simple matter to use use the reception, rooms and facilities. There are few, if any steps; the lifts and hotel corridors are large; the room door locks simple to use; our room was spacious and the bathroom was accessible to all. The breakfast room was clearly marked and the floor was level throughout.

In our experience, the Hotel Plaza is suitable for visitors of any age. Its location at Mestre is convenient for travellers using Marco Polo Airport, trains or coaches. It is also on the direct bus route from the airport.

Granted, Mestre is not the Venice of the canals and the gondoliers, but it is only a 10 minute train ride away from this dreamland.

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Review: Hotel Gasthof zum Kirchenwirt, Puch, Austria

‘High on a hill was a lonely goatherd
Lay ee odl lay ee odl lay hee hoo’

If you want to explore the Salzberg district of Austria, why not also add a village experience where lush meadows meet stunning snow-capped Alps.

We spent a few days in the quaint village of Puch bei Hallein, using both train and bus to easily travel the 10 kilometres to and from Salzberg city.

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And, as part of the village experience, we stayed at the traditional Gasthof zum Kirchenwirt, a beautiful hotel complete with balconies and eye-catching flowerboxes.

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Here’s our ‘Age-Friendly’ rating of the Gasthof zum Kirchenwirt:

Q: Does The Gasthof zum Kirchenwirt have street appeal?

A: Does it ever! The hotel is centrally located in the small village – and it’s impossible to miss, with a traditional Bavarian look and a blur of colourful flowers on each balcony. The position is perfect for coach-travellers, as buses to and from Salzberg pass the building and the train station is only a short walk.

Q: How did check-in go?

A: Without a hitch. Reception staff at the Gasthof zum Kirchenwirt were friendly, spoke perfect English and were professional in appearance and manner. We were made to feel welcome.

Q: How about accessibility?

A: We arrived by train and were easily able to wheel our bags the short distance to the hotel entrance. There were no steps to the entrance and, once inside, there was a lift operating between all floors. The lifts had adequate space, the corridors were wide enough and the room keys were easy to use. There were free parking spaces at the front of the hotel. The hotel also offers an airport shuttle for an additional charge.

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Q: How was the room?

A: We had a room with a stunning mountain view and a nice balcony. It was lightly snowing on the mountains and the changing view was fascinating. The room was spacious, with a bed, ensuite bathroom, lounge, desk and ample wardrobe space. Everything was spotlessly clean and was serviced each morning.

There was also complimentary high speed wifi that worked well from our room.

Q: Was the bed comfortable?

A: The bed was the two-mattresses-on-one-frame style expected in much of Europe, but the village is relatively peaceful and the hotel is soundproof, so we slept soundly.

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Q: Were other facilities adequate?

A: Although we didn’t use it, there was a flat-screen TV and a hairdryer.

The hotel also boasts a wellness centre, including a spa, steamroom, hot
tub, solarium and sauna.

Q: Did the room have adequate charging points?

A: The Gasthof zum Kirchenwirt room boasted plenty of charging points, capable of handling our seven electronic devices.

Q: Was the bathroom to the expected standard?

A: There was a good-sized en-suite bathroom with a modern shower, fluffy towels daily and luxury toiletries.

Q: Did you get breakfast?

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A: Breakfast was included in the room rate. The breakfast room was easy to find and the range of tasty food included a standard buffet selection of cereals, fresh fruits, yoghurt, bacon and sausage meat, scrambled or hard boiled eggs, bread and tea/coffee.

Q: Were there any problems with the hotel?

A: No. The Gasthof zum Kirchenwirt provides comfortable accommodation at an attractive price with an endearing old world charm. The location – in a quiet village with awe-inspiring mountain views – makes this hotel an ideal base for visiting Salzberg and the many attractions of the area.

Age-Friendliness Rating

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9/10. From our experience, the Gasthof zum Kirchenwirt is accessible for people of all ages. The hotel is simple to find with both bus and train access. There are level, secure and free car parking areas.

In review, it’s a simple matter to use use the reception, rooms and facilities. The staff are particularly welcoming, friendly and go out of their way to be as helpful as possible.There are lifts to all floors and hotel corridors are large; the room door locks simple to use; our room was spacious; and the bathroom was accessible to all. The breakfast room was clearly marked and the floor was level throughout.

The Gasthof zum Kirchenwirt also boasts a quality restaurant and, while enjoying a tasty dinner, we were seranaded by a pianoaccordion player – a nice touch indeed.

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Review: Hotel Jelovica Bled, Slovenia

Lake Bled is gorgeous.

And this is how we rated one of the area’s most prominent hotels – the Jelovica Bled

Our review team visited Slovenia in September, as the forests donned their Autumn livery and snow tops on the Julian Alps were reflected in the mirror-like waters of the lake.

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The Jelovica is superbly located only 100 metres from the water’s edge in Bled’s Old Town.

Here’s our full review and rating:

Q: Was the booking process simple and problem free?

A: Yes. We used a few comparision websites to examine accommodation options and prices, then we booked online with booking.com. The process was straight-forward and easy.

Q: Did The Jelovica communicate after the booking?

A: Yes, the hotel checked by email that everything was okay several weeks before our visit. This was appreciated.

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Q: Does The Jelovica have street appeal?

A: Certainly. The hotel sits high above Lake Bled. It is a substantial building, with four levels of accommodation, a summer terrace and a bar. The position is perfect for coach-travellers, as the town’s terminal is almost adjacent to the hotel.

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Q: How did check-in go?

A: Without a hitch. Reception staff at the Jelovica were friendly, spoke perfect English and were highly professional in their appearance and manner.

Q: How was accessibility, particularly for senior travellers.

A: We arrived by coach and were easily able to wheel our bags the short distance to the hotel entrance. There weren’t any steps. The foyer was large and modern – and the lifts were only a few feet away.

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The lifts had adequate space and the corridors were wide enough.

Q: How was the room?

A: We had a room with a lake view – and it was particularly spacious, with a king-sized bed, modern tiled bathroom, plenty of wardrobes, and a writing desk. Our room also featured a balcony with a clear view of the lake; Bled Castle; the skiing areas; and the Alps beyond.

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The room was spotlessly clean and was serviced each morning while we were at breakfast.

There was also complimentary high speed wifi and air conditioning.

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Q: Was the bed comfortable?

A: Extremely. Although there are nightclubs in Lake Bled, the Jelovica is located in a quiet and scenic area – and we slept soundly.

Q: Were other facilities adequate?

A: Although we didn’t use them, there was a flat-screen TV with a good selection of English-speaking channels and a safe. For a relatively humble weekly charge, we also hired a kettle and tea and coffee-making facilities.

The hotel also boasts an indoor swimming pool, a sunbathing terrace and a studio for beauty and health treatments.

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Q: Did the room have adequate charging points?

A: The Jelovica room boasted plenty of charging points, easily capable of handling our seven electronic devices.

Q: Was the bathroom to the expected standard?

A: There was a large en-suite bathroom with a modern, curved-screen shower, fluffy towels daily and luxury toiletries.

Q: Did you get breakfast?

A: Breakfast was included in the room rate. The breakfast room waseasy to find and the range of tasty food was exceptional.

Q: Were there any problems with the hotel?

A: No. the Jevovica Bled provides comfortable accommodation at an attractive price in one of the world’s most beautiful locations.

Age-Friendliness Rating

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9/10. Booking the Hotel Jelovica online is easy. Once there, the hotel is centrally located at Lake Bled, almost alongside the coach terminal (which has regular links to the railway station at Lesce Bled) and a gentle six minute walk from the waterside. There are level, secure and free car parking areas.

It’s a simple matter to use use the reception, rooms and facilities. There are few, if any steps; the lifts and hotel corridors are large; the room door locks simple to use; our room was spacious and the bathroom was accessible to all. The breakfast room was clearly marked and the floor was level throughout.

In our experience, the Hotel Jelovica Bled is suitable for visitors of any age.

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Review: Emonec Hotel, Ljubljana, Slovenia

The Emonec Hotel met our Number One requirement for a visit to lovely Ljubljana – a central location.

In fact, the hotel’s location is amazing: squarely in the centre of the Old City, surrounded by cafes, shops, restaurants, museums and churches.

Regardless of your age, it is a simple, flat walk from this hotel to just about all of Ljubljana’s many attractions.

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If you are thinking of going to Ljubljana, here’s our review and Age-friendliness rating:

Q: Was the booking process simple and problem-free?

A: Yes, online booking of Emonec Hotel was straight-forward. After comparing prices and location, we used the hotel’s website to book.

Q: Does the Emonec Hotel have street appeal?

A: The hotel’s entrance is not on a main street. It is down a small thoroughfare off main pedestrian area Wolfova 12 in the Old City. However, it is clearly marked, well signposted and easy to find because of its central location close to Ljubljana’s famed Presern Square.

Q: Is the hotel close to facilities etc?

A: Certainly. Just about every attraction, including  Preseren Square, is close at hand. Ljubljana is particularly pedestrian-friendly and vehicles are banned from the Old City. Ljubljana’s railway station and coach terminal are a few kilometres from the hotel, but are well serviced by taxis. We walked the distance with ease on our way out of the city.

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Photo courtesy Edmonec Hotel

Q: How did check-in go?

A: Promptly and smoothly. The reception staff were professional

Q: How was the room?

A: Emonec Hotel has been refurbished in recent times and our room was modern, well fitted-out and roomy. It was close to the reception area down a wide and level corridor.

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Q: Was the room big enough?

A: The room was spotlessly clean and large, with ample room either side of the bed. There was plenty of wardroom space and a writing desk.

Q: Was the bed comfortable?

A: It was particularly comfortable and, as the room was free from traffic and other street noise, we slept soundly. We’re not big fans of separate quilts, but these were warm and snuggly.

Q: Did the room have adequate charging points?

A: We had seven electronic devices, but our Emonec Hotel room catered for them all. Power points close to the bed allowed us to use our phones as alarms.

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Q: Were other facilities adequate.

A: Yes. We didn’t use them, but the room had a big screen TV and airconditioning. We did, however, make good use of the hotel’s self-service laundry to wash and dry a load of clothing.

Q: Was the bathroom to the expected standard?

A: As with the rest of the Emonec Hotel room, the bathroom was spotlessly clean and equipped with adequate toiletries.

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Photo courtesy Edmonec Hotel

Q: Did you get breakfast?

A: Breakfast was included in the room rate. There was a well appointed and modern eatery adjoining the main part of the hotel and the food couldn’t be faulted.

Q: How was the hotel’s service?

A: The Emonec Hotel staff were friendly, efficient and professional.

Q: Was there anything you didn’t like about your stay?

A: No. The Emonec Hotel was exactly what we wanted – central and close to attractions, food, coffee, markets and transport. The hotel was the perfect fit.

Duration of visit: three nights

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Our Age-friendliness Rating

A: 8/10: From our experience, the Emonec Hotel caters well for all ages – at least in the part of the building that we used. The hotel’s website is easy to follow and it is a straight-forward process to book a room. Once there, the entrance is level and our room was close to the main door and simple to enter. Inside the room, the floor was level, there was ample space for luggage without tripping over bags – and the bathroom was easy to navigagate. The walk to the breakfast area was only a few metres and, again, there were few steps – if any.

The location, off the main thoroughfare, might initially confuse some, but there is adequate signage, which we followed with ease.

Ljubljana is undoubtedly one of the best kept secrets of Europe – and the Edmonec Hotel allowed us to explore the city’s charms without a vehicle.  It worked well.

See more about our Ljubljana visit.

Main photo courtesy Emonec Hotel.

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Review: The Pan Hotel, Athens


The old real estate slogan “Location, location, location” attracted us to the Pan Hotel, in Athens.

We decided to review the Pan, after discovering that it was in one of the Greek capital’s most central locations, right in the heart of Athens.

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The hotel is only metres from Syntagma Square, with its famous Parliament building and colourful guards; on the fringe of the old Plaka and Monastiraki districts; and within easy walk of the Acropolis.

It is also close to museums, the central metro station of Syntagma Square, restaurants, coffee shops, archeological sites and ancient churches – and adjoins the high end shops and boutiques of famous Hermou Street.

We were in Athens reviewing the Scoot Airlines service between Australia and Greece – and a central location in Athens was particularly appealing.

Full review

Q: Was the booking process simple and problem-free?

A: Online booking of the Pan Hotel couldn’t have been easier. After comparing prices and location on several rating sites, we used the hotel’s own website to book.

Q: Did the Pan Hotel communicate after the process?

A: After we booked online, the hotel kept up an email conversation to see if it could help further with arrangements.

And, when we sought information about late night transport from the port of Piraeus, Pan Hotel staff were extremely helpful and efficient, communicated promptly – and arranged for a driver and car to meet our ferry.

The Pan Hotel is also active on social media.

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Q: Does the Pan Hotel have street appeal?

A: The hotel is in a busy street, but looks modern, clean and appealing from the street.

Q: How did check-in go?

A: Smoothly. The reception staff were professional and fast. We’d travelled from Santorini – and were exhausted. However, we were quickly shown to our room without hassles – just what we wanted.

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Foyer, Pan Hotel

Q: How was the room’s accessibly, particularly for seniors?

A: Good. We could reach our floor by lift. Hotels in Greece have a reputation for small lifts. This one was narrow, but more than adequate.

And, there were stairs if we wanted to use them.

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Lift and stairs, Pan Hotel

Q: Was the room big enough?

A: The room could not have been better. It was contemporary, spotlessly clean and large.

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Beds, Pan Hotel

There was also plenty of wardroom space; complimentary high speed wifi; and a large and well-equipped bathroom.

We had been given a balcony room with a nice view over the beating heart of Athens. The acropolis was obscured, but there was still plenty to see and we didn’t notice undue street noise.

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Balcony view, Pan Hotel

Q: Was the bed comfortable?

A: It was particularly comfortable and we slept soundly.

Q: Did the room have adequate charging points?

A: We had seven electronic devices, including phones and camera equipment, but our Pan Hotel room catered for this with ease. As well as plenty of power points, there was one placed on either side of the bed, ideal for using mobile phones as alarm clocks.

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Q: Were other facilities adequate.

A: Yes. Although we didn’t use them, there was a modern flat-screen TV and a minibar.

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Q: Was the bathroom to the expected standard?

A: Certainly. There was a large, modern shower recess and a roomy vanity area. As with the rest of the Pan Hotel room, the bathroom was spotlessly clean and equipped with luxury toiletries.

Q: Did you get breakfast?

A: Breakfast was included in the room rate. There was a well appointed and modern eatery – and the food – which included lots of Greek cuisine – couldn’t be faulted.

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Although there is no restaurant within the hotel, its central location places the Pan Hotel squarely in the centre of the city’s eat street.

Q: How was the hotel’s service?

A: All the Pan Hotel staff we encountered were friendly, efficient and particularly professional.. Nothing was too much trouble for the hotel – and staff certainly looked after us. Reception is particularly important in a hotel experience, as it is a guest’s first and last impression.

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Q:Was there anything you didn’t like about your stay?

A: Nothing. We decided to review the Pan Hotel after readers told us about its high standard and awesome central position.

They were right. We could not fault the Pan Hotel and thoroughly enjoyed our stay.

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Sue on fashionable Hermou Street, Athens

The hotel’s central location kept down our costs for visiting the attractions of Athens and getting to our plane for departure. We simply wheeled our bags the few hundred metres to the metro station and caught a local train to the international airport.

Duration of visit: three nights

Address: The Pan Hotel can be found at 11 Mitropoleos Syntagma Square, Athens, Greece.

Our Age-friendly rating:

7/10. From our experience, the Pan Hotel caters well for all ages. The relatively narrow lift was adequate for our luggage; the lay-out was simple; the door entry was straight-forward; and the room was easy to negotiate.  The bathroom was no challenge and the central location of the hotel meant that it was easy for us to find and reach on foot.

Note: The writer was flown to Europe courtesy of Scoot Airlines

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